Right Image Builders, Inc. ("Right Image Builders," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit rightimagebuilders.com (the "Site") or contact us, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
Information We Collect
Information you provide
When you submit our contact or estimate-request form, we collect the information you choose to share — typically your name, email address, phone number, city, the service you are interested in, and any project details you include in your message.
Information collected automatically
Like most websites, we and our service providers may automatically collect limited technical information such as your IP address, browser type, device information, referring pages, and pages viewed. This information helps us understand how the Site is used and keep it secure.
How We Use Your Information
- To respond to your inquiries and schedule consultations or estimates;
- To provide, operate, and improve our services and the Site;
- To communicate with you about your project, appointments, and requests;
- To maintain the security and integrity of the Site;
- To comply with legal obligations.
We do not sell your personal information.
Third-Party Services
We rely on a small number of reputable third-party services to operate the Site. Each handles data under its own privacy policy:
- Web3Forms — processes and delivers contact-form submissions to us by email.
- Google Maps — displays an embedded map of our location and service area.
- Google Fonts — serves the typography used on the Site.
These providers may receive limited information (such as your IP address) necessary to deliver their service.
Cookies & Tracking
The Site uses minimal cookies and similar technologies that may be set by the third-party services above. You can control or disable cookies through your browser settings; some features may not function properly if cookies are disabled.
How We Share Information
We share your information only as needed to operate our business — for example, with the service providers listed above, with professional advisors, or when required by law or to protect our rights. We do not sell or rent your personal information to third parties.
SMS / Text Messaging
Mobile information is never shared
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, or otherwise disclose your mobile phone number or your SMS consent to anyone for their own marketing use.
Mobile numbers and opt-in records are used only by Right Image Builders — and by the messaging providers who deliver messages on our behalf, strictly to transmit those messages — for the purposes described below.
How we use text messaging
If you provide your mobile number and affirmatively opt in, we may send you text messages relating to your inquiry or project — for example, confirming or scheduling your free estimate, coordinating an appointment or site visit, sharing project updates, and answering questions you send us.
Consent to receive text messages is optional and is never a condition of purchasing any product or service from us. You can request an estimate, contact us, or hire us without agreeing to receive texts.
Message frequency
Message frequency varies, depending on your inquiry and the stage of your project.
Message and data rates
Message and data rates may apply. Any charges are billed by and payable to your mobile service provider. Carriers are not liable for delayed or undelivered messages.
Opting out and getting help
You may opt out at any time by replying STOP to any message from us; we will send a single confirmation and then stop sending texts to that number. Reply HELP for assistance, or contact us at (888) 357-9992 or office@rightimagebuilders.com.
Full details are set out in our SMS Terms & Conditions.
Data Retention
We retain the information you submit for as long as necessary to respond to your inquiry, perform contracted services, and meet legal, accounting, or reporting requirements. You may request deletion as described below.
Your Privacy Rights (California Residents)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right not to be discriminated against for exercising your rights. To make a request, contact us using the details below. We will verify and respond as required by law.
Data Security
We take reasonable administrative and technical measures to protect the information you share with us. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy? Reach us at:
Right Image Builders, Inc.
13709 Burbank Blvd Second Floor, Valley Glen, CA 91401
Phone: (888) 357-9992
Email: office@rightimagebuilders.com